Contact information
If you need help with your order, shipping details, returns, or product information, our support team is available through both email and live chat.
Customer Support Chat:
Available directly on our website
Hours: Monday–Friday, 9 AM – 6 PM (EST) (7:30 PM – 4:30 AM IST)
Email Support & Phone Support:
+91 8630814619 (Text & Voicemail Only)
Our support team monitors this line. For the fastest response, please leave a voicemail or send an SMS with your order number.
Response time: Within 24 hours
Business Information
Business Name: Lozel
Website: lozelofficial.com
Our address
145 Sarai Mishra, GT Road, Etah, 207001, Uttar Pradesh, India
We provide clear and timely customer support. If you have any questions, reach out through live chat, email or phone and our team will respond promptly.
Last updated: December 22, 2025