Standard Shipping:
• Canada: 7–14 days
• United States: 6–13 days
• Mexico: 7–14 days

Once your order ships, we will send a tracking number to your email. You can use this number to monitor your package.

No. Lozel mostly covers all customs clearance costs, so you will not be charged additional duties or import taxes. In rare cases, local authorities may apply additional charges beyond our control. If such charges occur, the carrier will notify you.

We are not responsible for any bank charges such as open balances, overdraft fees, currency exchange difference, authorization fees, or service charges resulting from the timing of charges and/or debits/credits by your bank.

We accept any major credit cards, debit cards and Paypal.

Yes. Installment payments are available through Shop Pay in certain regions, including the United States, Canada, and Mexico.