FAQ
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How does hair removal work with Lozel IPL?
Traditional hair removal methods can leave behind stubble, dark spots, or uneven hair regrowth. The Lozel IPL device uses Intense Pulsed Light (IPL) technology to target hair at the root. With consistent and regular use, this light helps hair become finer and softer, leading to smoother skin and reduced regrowth over the treatment cycle.
What is Intense Pulsed Light (IPL)?
IPL works by emitting controlled light pulses that convert into gentle heat. This energy is absorbed by the pigment in hair, gradually slowing hair growth. The Ice Cooling feature in the Lozel device helps to keep skin comfortable during each session, giving a soothing and refreshing experience.
How should I use the Lozel IPL device?
Using the device is easy:
1. Preparation: Shave the area to remove visible hair before treatment. Do not wax or pluck, as the hair root must be present for the device to be effective.
2. Application: Apply the device firmly to your skin and deliver the light pulse as instructed. Typically, each treatment area receives one or two flashes per session.
Suggested Treatment Plan (Results Vary):
• Weeks 1–2: 2–3 sessions per week.
• Weeks 3–4: 1–2 sessions per week.
• Maintenance: Use once a month or as needed to maintain smooth skin.
Always start at the lowest intensity setting (level 1) and adjust upwards to your comfort level.
Are there any side effects?
Lozel IPL is designed to be safe and comfortable for home use. Most users find the treatment gentle and soothing, with no side effects when used according to the instructions. The built-in UV filter ensures only the light intended for hair follicles is used safely during treatment, and Ice Cooling Technology keeps skin calm and comfortable.
What makes Lozel IPL unique compared to other devices?
• Ice Cooling Technology: Helps keep your skin comfortable during sessions.
• High-quality Quartz Tube: Provides consistent light output and long-lasting performance.
• Up to 999,999 Flashes: Suitable for full-body treatments for a long time.
• Multiple Modes: Tailor your treatment with various settings.
• Smart LCD Display: Manual and automatic flash modes plus 9 intensity levels.
• Replaceable Heads: Allow for precise treatment in different areas.
These features provide a convenient, comfortable, and effective hair removal experience at home, subject to compliance with all usage guidelines and warnings.
Who can safely use this device?
This device is suitable for skin types I to V on the Fitzpatrick Scale. Please do not use if you have a very dark skin tone (type VI). Lozel IPL works best on dark blonde to black hair. It cannot treat light blonde, red, or gray hairs. Always perform a patch test before the first full treatment to ensure skin compatibility.
Which body areas can be treated?
This device is safe for use on legs, arms, underarms, bikini area, and certain facial regions. Avoid using it near the eyes and on highly sensitive areas. Consult the user manual for all safety zones and warnings.
How soon can I expect results?
With consistent use, users often notice smoother skin and slower hair regrowth within a few weeks. Individual results vary based on hair type, skin tone, and treatment frequency.
Can I use the device after waxing or plucking?
No. IPL requires the hair follicle to be present to absorb the light energy, so it’s best to shave before treatment. Waxing or plucking removes the follicle, which significantly reduces the effectiveness of the treatment.
How do I maintain and clean the device?
• Always unplug the device before cleaning.
• Wipe the device and flash window with a soft, dry cloth.
• Keep it stored in a cool, dry place away from direct sunlight.
• Replace filter heads as needed for accurate treatments.
What are the additional functions of Lozel IPL?
• Hair Removal (HR): Gently targets hair at the root to slow regrowth over time, leaving skin smoother and softer.
• Skin Rejuvenation (SR): Helps skin feel refreshed, smooth, and radiant. Ice Cooling Technology ensures treatments are soothing and comfortable.
• Refreshing & Cleansing (RA): Supports a cleaner, refreshed feeling for the skin after treatment, while keeping the experience gentle and comfortable.
Shipping & Payments
How long does shipping take?
Standard Shipping:
• Canada: 8–12 days
• United States: 8–12 days
• Mexico: 7–14 days
Express Shipping:
• Canada: 5–8 days
• United States: 5–8 days
• Mexico: Express shipping not available
How much is shipping?
• Standard shipping is free to the United States, Canada, and Mexico.
• Express shipping is available to the United States and Canada for $20 USD.
How do I track my order?
Once your order ships, we will send a tracking number to your email. You can use this number to monitor your package.
Will I pay customs?
No. Lozel covers all customs clearance costs, so you will not be charged additional duties or import taxes.
International Charging Notice
We are not responsible for any bank charges such as open balances, overdraft fees, currency exchange difference, authorization fees, or service charges resulting from the timing of charges and/or debits/credits by your bank.
Q2: What are the payment options available?
We accept any major credit cards, debit cards and Paypal.
Can I pay in installments?
Yes. Installment payments are available through Shop Pay in certain regions, including the United States, Canada, and Mexico.
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